Are your Waterproofing services available in Matthews?

Yes, Arrow Tight Waterproofing provides round-the-clock Waterproofing services directly in Matthews, NC.

How much does emergency service cost in Matthews?

We offer upfront, transparent pricing with no hidden fees for all service calls in Matthews.

Waterproofing in Matthews, NC | 24/7 Local Service

Name: Arrow Tight Waterproofing
Telephone: +1-866-476-1348
Price range: $$
Rating: 4.9

Professional Waterproofing technician working in Matthews, NC

Who We Are

The Waterproofing Team Matthews, NC Calls When It Matters

Arrow Tight Waterproofing was built by tradespeople who got tired of seeing homeowners in Matthews, NC get sold band-aid fixes. We specialize in permanent waterproofing solutions — interior drainage systems, exterior membrane applications, crack injection, and crawl space encapsulation — using commercial-grade materials that hold up decade after decade.

Every technician on our team is IICRC-certified and carries full liability coverage. We pull permits where required, provide moisture readings before and after every job, and stand behind our work with a written warranty that transfers with the property.

✓ IICRC-Certified Waterproofing Technicians
✓ Commercial-grade materials on every residential job
✓ Permit-ready crews with full insurance documentation
✓ Transferable written warranty on all installed systems
✓ No-subcontractor policy — your crew is our crew

📞 Get Your Free Moisture Assessment

Know the Warning Signs

Is Your Matthews Home Sending You Water Damage Warnings?

Water damage rarely announces itself dramatically at first. It starts quiet — a damp smell, a hairline crack, a white powder on the concrete. By the time it's obvious, you've lost weeks of containment. Here's what to catch early.

Efflorescence on Block or Poured Walls

That white chalky residue isn't cosmetic — it's mineral salt deposited by water that has already penetrated your foundation wall.

Horizontal or Stair-Step Foundation Cracks

Vertical cracks are often settling. Horizontal cracks in block foundations indicate lateral soil pressure — a structural emergency, not just a cosmetic issue.

Musty Odor After Rain Events

If your basement smells earthy or musty after every heavy rain, active water intrusion is feeding organic growth — likely behind the drywall or under the slab.

Visible Seepage at Wall-Floor Joint

The cove joint — where the floor slab meets the foundation wall — is the most common water entry point in basement systems. Staining or pooling there means hydrostatic pressure is actively pushing in.

Peeling Paint or Bubbling Drywall

If interior basement paint is peeling or drywall is soft and bubbling, you have elevated relative humidity at the wall surface — a reliable sign of ongoing water vapor migration.

Sump Pump Running Constantly

Constant sump cycling means your drainage system is overwhelmed. This typically signals that your waterproofing perimeter needs to be upgraded, not just the pump.

Rust Stains on Concrete or Block

Rust streaks on foundation walls mean moisture is reaching and oxidizing the rebar or metal lath inside your block or poured concrete — water that deep is already compromising structural integrity.

Cracks in the Floor Slab

Hairline slab cracks that weep during wet weather indicate hydrostatic pressure building under the slab. Left alone, that pressure will widen the cracks and lift sections of the floor.

What We Do

Complete Waterproofing Services for Matthews, NC Properties

Every moisture problem has a different source. We identify yours specifically before we quote anything — then we deploy the right system, not the most expensive one.

💧

Sub-Slab Interior Drainage Installation

Interior drain tile systems collect groundwater at the footing level before it enters your living space. We saw-cut the slab perimeter, excavate to the footing, install gravel-bed perforated pipe, and tie it into a sump system with battery backup — so you stay dry even during power outages.

Our sub-slab drainage systems use schedule 40 perforated PVC pipe in a stone bed, designed to handle high-volume water tables.

📞 Get a Free Drainage Quote →

🏗️

Exterior Foundation Coating & Drainage Board Installation

Exterior waterproofing is the most comprehensive solution available — stopping water before it contacts your foundation wall. We excavate to the footing, apply a rubberized polymer membrane to the exterior foundation face, install dimple-mat drainage board, and backfill with clean crushed stone to redirect surface water away from the structure.

This approach solves the problem at the source: water never reaches your interior wall surface.

📞 Schedule an Exterior Assessment →

🔧

Poured-Wall Crack Injection & Block Wall Repointing

Poured concrete foundation cracks are repaired from the interior using high-pressure polyurethane or epoxy injection — the appropriate chemistry depends on whether the crack is actively leaking or dry. Polyurethane foam expands into wet, actively leaking cracks and cures flexible, accommodating minor future movement. Epoxy injection is used in dry cracks where structural bond restoration is the goal.

For concrete block foundation walls showing horizontal cracking or inward bowing, we pair crack repair with carbon fiber reinforcement straps anchored at the floor and rim joist.

📞 Get a Crack Injection Estimate →

🌿

Crawl Space Moisture Control: Encapsulation to Full Waterproofing

We install a minimum 20-mil reinforced poly vapor barrier over the entire crawl space floor and seal it up the walls to the sill plate — then seal all vents, install a conditioned air supply or dedicated crawl space dehumidifier, and spec a sump system if groundwater is present.

Encapsulation turns your crawl space from an uncontrolled dirt floor into a semi-conditioned space.

📞 Schedule a Crawl Space Inspection →

⚙️

Primary & Backup Sump Pump Systems for Matthews Homes

The sump pit itself matters as much as the pump. We construct 18-inch diameter pits with a gravel bed at the base for proper water collection, sealed lids to prevent vapor and radon entry, and a discharge line that terminates a minimum of 10 feet from the foundation at a positive-grade daylight point.

For finished basements and properties with high groundwater, we recommend a dual-pump system: a primary submersible at normal operating level and a pedestal backup set two inches higher.

📞 Get a Sump System Quote →

🪟

Basement Window Well Repair & Drainage Installation

Basement window wells are one of the most underestimated water entry points in residential waterproofing. When the well drain becomes clogged or the well itself is sized incorrectly for your roof drainage load, water pools against the window frame and enters through the sill, the window-to-frame joint, or the block wall directly adjacent.

Window well covers are a maintenance measure, not a waterproofing solution — but paired with proper drainage installation.

📞 Book a Window Well Assessment →

Why Arrow Tight Waterproofing

Why Matthews Property Owners Choose Arrow Tight Waterproofing Over the Competition

There are a lot of waterproofing companies in NC. Here's what separates the ones who fix the problem from the ones who fix the symptom — and why Arrow Tight Waterproofing consistently lands on the right side of that line.

Inspection-First, Proposal-Second

Every estimate begins with a physical inspection of every visible moisture entry point.

No DIY Materials — Every Job Gets Contractor-Grade Systems

We purchase materials from professional waterproofing suppliers, not retail channels.

Licensed, Insured & Permit-Ready in NC

Arrow Tight Waterproofing holds an active contractor's license in NC and carries $2M general liability plus workers' compensation on every crew member.

Fixed-Price Proposals Before Any Work Begins

We quote a fixed scope and a fixed price before any work begins.

Written Warranty That Transfers With the Property

Our drainage system installations carry a written warranty against water intrusion through the protected area for the life of the system.

24/7 Emergency Response Across Matthews, NC

Our emergency dispatch protocol means a technician assesses the situation within 60 minutes of your call in most of our NC service territory.

📞 Speak With a Certified Technician Now

How It Works

From First Call to Dry Basement — Here's Exactly What Happens

Call Us — We Answer 24/7

Call +1-866-476-1348 or fill out our contact form. A live dispatcher answers around the clock. We'll get your address and route a technician based on availability and urgency.

Technician Arrives — We Diagnose First

Your technician inspects the perimeter, scans the walls with thermal imaging, measures moisture content at every crack and stain, and maps the likely water path from grade to interior. This takes 45–90 minutes and is completely free.

Fixed-Price Proposal — Before We Touch Anything

The proposal covers every item: materials, drainage footage, labor, discharge routing, and any permit fee. The number on the proposal is the number on the invoice.

We Install, We Verify, We Warranty

{Our crew completes the installation to the approved scope. On completion, we conduct a post-installation moisture check, walk you through the system, and provide the written warranty documents registered to your property address.|Installation is completed by our direct-employee crew. We clean up the jobsite, verify pump function and discharge routing, take post-install moisture readings, and hand you the warranty documentation before we leave.}

Real Customer Reviews

Arrow Tight Waterproofing Reviews — From Properties Just Like Yours

★★★★★

"The crew showed up within 3 hours of my call at 9 PM on a Tuesday. I had water coming in through a crack in my poured wall at the floor joint — had been watching it for two seasons and finally called when it started spreading. They installed an interior drain system along two walls and a new sump pit. The work took two days. I've had three major rain events since then — completely dry. Worth every dollar.I'd recommend them to anyone dealing with the same problem."

Michael R. Basement Waterproofing Client

★★★★★

"I've had two other companies look at my foundation crack before these guys. Both gave me vague proposals and neither one could tell me exactly why I had water or where it was coming in. Arrow Tight Waterproofing came out, brought a thermal camera, and showed me on screen exactly where the moisture was concentrated. The polyurethane injection they did on the crack has held for 18 months now with zero seepage. That's the most competent inspection I've ever gotten from a contractor.Highly recommend the whole crew."

Sandra T. Foundation Crack Repair Client in Matthews, NC

★★★★★

"I bought a house in Matthews, NC knowing it had a moisture issue in the crawl space — previous owners had put down a thin plastic sheet that was doing nothing. Arrow Tight Waterproofing encapsulated the entire crawl space with a 20-mil liner, sealed the vents, and installed a dehumidifier. Within two weeks my downstairs floors stopped feeling cold and damp and the musty smell completely disappeared. The technician walked me through every step before starting. No surprises on the invoice.Highly recommend the whole crew."

David K. Crawl Space Encapsulation Client

★★★★★

"We had a window well that flooded every time we got more than an inch of rain. The well was filling up and water was coming straight in through the window sill joint. The fix was a regraded well with a perforated pipe tied into our existing interior drain. The whole job took one day. The crew was professional, cleaned up completely, and the well has handled every storm since without an issue.I'd recommend them to anyone dealing with the same problem."

Lisa M. Window Well Drainage Client in Matthews, NC

★★★★★

"Called Arrow Tight Waterproofing after my old sump pump failed during a storm and I had 4 inches of water on my basement floor. They answered at midnight, arrived within an hour, and had a temporary pump running within 20 minutes of showing up. Once the emergency was managed, they walked me through a permanent drainage system upgrade. That was 8 months ago — I've had 6 rain events including one significant storm and the basement has stayed dry.That kind of result speaks for itself."

James W. Homeowner

★★★★★

"As a commercial property manager overseeing several buildings in Matthews, NC, I've worked with a lot of waterproofing contractors. Arrow Tight Waterproofing is the first one that showed up to the initial walk with a written inspection checklist and completed it on-site before quoting. Every other contractor just eyeballed it and sent a number. Their exterior membrane on the building we had done 3 years ago is holding perfectly with zero callbacks.I'd recommend them to anyone dealing with the same problem."

Angela F. Commercial Property Manager in Matthews, NC

24/7 Emergency Waterproofing experts in Matthews, NC

Common Questions

Frequently Asked Questions About Waterproofing in Matthews, NC

How do I know if I need interior or exterior waterproofing?

Interior drainage is the right solution when your water entry is at the floor-wall joint, through the slab, or at the lower portion of the wall due to hydrostatic groundwater pressure. Exterior waterproofing is indicated when the problem originates at the exterior wall face.

How long does a basement waterproofing installation take?

Interior drain tile systems typically take 1–2 days depending on perimeter footage; full exterior excavation runs 2–5 days depending on footer depth.

Will basement waterproofing affect my home's resale value?

A professionally waterproofed basement with a transferable warranty is a selling feature, not just a repair. It eliminates a mandatory disclosure item, removes a negotiation point for buyers, and makes finished basement space more credibly usable in appraisals.

Does homeowner's insurance cover basement waterproofing?

Standard homeowner's insurance policies generally exclude damage from groundwater seepage, which is classified as a "maintenance issue." Sudden and accidental water damage from a burst pipe or equipment failure is typically covered.

How much does basement waterproofing cost in Matthews, NC?

There's no accurate ballpark without an inspection, because waterproofing scope varies drastically. A single crack injection and a full perimeter drainage system are both "waterproofing" — but they're completely different projects.

What is the difference between damp-proofing and waterproofing?

Damp-proofing is a coating — typically an asphalt-based spray applied to the exterior of a new foundation during construction. It slows vapor transmission but is not designed to withstand hydrostatic pressure; it cracks, deteriorates, and fails over time.

Do I need to leave my home during waterproofing installation?

You generally don't need to leave. Interior drainage work involves concrete cutting (noisy for a portion of the first day) and we use dust barriers and HEPA vacuums at the saw.

What causes basement walls to crack?

Poured concrete cracks primarily from shrinkage during initial cure, differential settlement as soil compacts beneath the footer, and thermal cycling over seasons. Concrete block cracks most commonly at mortar joints due to differential settlement or from lateral soil pressure.

Can waterproofing be done in winter or during rainy weather?

Interior waterproofing work — drain tile installation, sump systems, crack injection — can be performed year-round regardless of weather.

How do I maintain my waterproofing system after installation?

Post-installation maintenance is simple. For interior drainage systems: test your sump pump semi-annually, inspect the discharge line for blockage annually, and keep the pit clear of debris.

Is crawl space encapsulation worth it if I don't have standing water?

Yes — and this is one of the most consistent findings in building science research. An unencapsulated crawl space with no standing water still pushes humid ground-sourced air into your living area through the stack effect: warm air rising out of the house pulls cool.

Service Area

Waterproofing Services Across Matthews, NC — We Come to You

Arrow Tight Waterproofing provides Waterproofing services across the full extent of Matthews, NC. Whether you're in a densely populated metro area or a rural property 40 miles from the nearest hardware store, our crews are dispatched from regional staging points to keep response times short and service costs predictable.

Our Matthews team handles everything from single-family residential basements to commercial foundations. If you're in Matthews, NC and have a water intrusion problem, we service your area. Call +1-866-476-1348 to confirm your address is covered — it almost certainly is.

Basement Waterproofing Foundation Crack Repair Crawl Space Encapsulation Sump Pump Systems Exterior Waterproofing Window Well Drainage Emergency Response Commercial Properties

📞 Confirm Your Address is Covered — Call +1-866-476-1348

Waterproofing in Matthews, NC — We Stop Water Before It Stops You

The Waterproofing Team Matthews, NC Calls When It Matters